Open to opportunities

Mahad Sohail

@mahadsohail

Message

Motivated individual with hands-on experience in customer service.

Pakistan

Message

What I'm looking for

I am looking for a role that allows me to grow in business and financial technology.

I am a motivated and articulate individual currently pursuing a Bachelor's in Financial Technology. My hands-on experience in customer service and sales support has equipped me with essential skills in communication, teamwork, and problem-solving. I thrive in dynamic professional environments and am eager to contribute while continuing to grow and learn.

During my recent role as a Call Opener at SCC - Secure Care, I successfully initiated inbound and outbound calls to prospective clients, effectively transferring calls to sales agents. My efforts contributed to lead conversion and overall sales performance, showcasing my ability to maintain professionalism and clarity in communication, which enhances the customer experience.

Experience

Work history, roles, and key accomplishments

Call Opener

SCC - Secure Care Care

Dec 2024 - Jan 2025 (1 month)

Initiated inbound/outbound calls to prospective clients and effectively transferred calls to sales agents, contributing to lead conversion and overall sales performance. Maintained professionalism and clarity in communication to enhance customer experience.

Communication Customer Service Sales Support Problem Solving

Education

Degrees, certifications, and relevant coursework

FAST - National University of Computer and Emerging Sciences

Bachelor's, Financial Technology

Currently pursuing a Bachelor's in Financial Technology, gaining foundational knowledge in business and financial technology. Developing skills in problem-solving and teamwork within a dynamic academic environment.