MHMahabub Hossain
@mahabubhossain
Content writer and customer-service professional with banking experience.
BangladeshWhat I'm looking for
I am a detail-oriented content writer and customer-service professional with over 3 years of experience in content writing, copywriting, translation, professional typing, and data management. I combine strong written communication in English and Bengali with practical banking and customer support experience to deliver accurate, engaging content and reliable service.
At Mutual Trust Bank PLC I manage remittance, KYC updates, ATM tasks and digital-banking support while maintaining service excellence; previously I worked in territory sales driving brand awareness and meeting sales targets. I am pursuing an MBA in Human Resource Management and bring disciplined project delivery, confidentiality, and cross-functional collaboration to every role.
Experience
Work history, roles, and key accomplishments
Customer Service Officer
Mutual Trust Bank PLC
Oct 2021 - Present (4 years 4 months)
Manage general banking operations including remittance, KYC updates, ATM management, and digital banking support while ensuring transaction accuracy and service excellence.
Territory Sales Executive
Himalaya Drugs Ltd.
Feb 2017 - Aug 2021 (4 years 6 months)
Conducted market research, managed client relationships, promoted brand awareness, and consistently achieved monthly sales targets while maintaining accurate sales records.
Education
Degrees, certifications, and relevant coursework
Feni University
Master of Business Administration, Human Resource Management
Pursuing a Master of Business Administration with a focus on Human Resource Management.
Mirpur University College
Bachelor of Business Administration, Accounting
Completed a Bachelor of Business Administration majoring in Accounting.
BAF Shaheen College
HSC, Higher Secondary
Completed Higher Secondary Certificate (HSC).
Muslim Modern Academy
SSC, Secondary Education
Completed Secondary School Certificate (SSC).
Tech stack
Software and tools used professionally
Availability
Location
BangladeshAuthorized to work in
Job categories
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