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Umaiya SultanaUS
Open to opportunities

Umaiya Sultana

@umaiyasultana

Content writer and customer service professional focused on clear, deadline-ready writing.

Bangladesh
Message

What I'm looking for

I’m looking for remote content writing and customer-support roles where I can deliver clear, research-backed writing on deadlines, communicate professionally, and keep improving with feedback. I’m flexible for evenings and weekends.

I’m a motivated, detail-oriented content writer and customer service professional currently pursuing my bachelor’s degree at Jahangirnagar University. I build writing that’s clear, structured, and audience-friendly—whether it’s articles, captions, academic content, or social media copy.

Since 2022, I’ve worked as a private tutor (self-employed) in Bangladesh, helping school-level students through core subjects like English and general studies. I develop customized study plans and maintain consistent communication with parents and students for progress updates.

From 2023 to present, I’ve been freelancing as an independent content writer for informal clients on a remote basis. I deliver high-quality content within deadlines with minimal revision requests, and I’m comfortable writing on diverse topics with research-driven accuracy.

I also strengthen my communication and persuasion through competitive debate (academic/club level), where I rely on in-depth research, structured argumentation, and persuasive writing. I’m looking to bring that same creativity, critical thinking, and solution-focused client interaction to a professional remote team.

Experience

Work history, roles, and key accomplishments

IN
Current

Freelance Content Writer

Independent

Jan 2023 - Present (3 years 5 months)

Wrote articles, captions, and other written content for informal clients, delivering high-quality work within deadlines. Adapted to diverse topics using research-driven accuracy and handled requests with minimal revision cycles.

Education

Degrees, certifications, and relevant coursework

Jahangirnagar University logoJU

Jahangirnagar University

Bachelor's Degree, Not specified

Undergraduate student at Jahangirnagar University with an expected graduation year of 2028.

Tech stack

Software and tools used professionally

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