
magdalene Ejumudo
@magdaleneejumudo
Remote customer service professional with Upwork experience supporting international clients through email, scheduling, and data entry.
What I'm looking for
At Upwork, I supported international clients remotely with email management, scheduling, document preparation, online research, spreadsheets, and data entry. I communicated updates and organised requests to provide reliable support.
As an Administrative Assistant at TGI Group Limited, I respond to enquiries and support communication between teams and stakeholders. I coordinate calendars, meetings, reports, and correspondence, and maintain accurate records.
Earlier, I handled customer enquiries at Rose Fashion World and supported front-office and administrative work at Vicmen Engineering Company, NNPC Medical Centre, and Raycon Construction Company. I hold an HND in Computer Science and am seeking an entry-level remote customer service role or paid internship where I can learn and grow.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
TGI Group Limited
Feb 2026 - Present (8 months)
Respond professionally to enquiries and support communication between teams and stakeholders. Coordinate calendars, meetings, reports, and correspondence while managing competing priorities.
Supported international clients remotely with email management, scheduling, document preparation, online research, spreadsheets, and data entry. Communicated updates clearly and completed assigned tasks accurately and on time.
Administrative Assistant
Rose Fashion World
Aug 2018 - Jul 2022 (3 years 11 months)
Handled customer enquiries and supported day-to-day customer service and office operations. Maintained filing systems, coordinated schedules, and helped direct customer requests to the appropriate person.
Administrative Assistant
Vicmen Engineering Company
Jun 2017 - Jul 2018 (1 year 1 month)
Supported front-office operations, records management, and routine administrative tasks. Maintained organised information and professional communication in a busy work environment.
Administrative Intern
NNPC Medical Centre
Jan 2014 - Aug 2014 (7 months)
Provided clerical support and assisted with routine administrative records and office tasks.
Administrative Intern
Raycon Construction Company
Mar 2012 - Jun 2012 (3 months)
Assisted with reception duties and general office administration.
Education
Degrees, certifications, and relevant coursework
UKQuals
Level 3 Diploma, Health and Social Care
2024 - 2024
Completed the Level 3 Diploma in Health and Social Care in 2024.
MedTigo
Basic Trauma Life Support, Trauma Life Support
2023 - 2023
Completed Basic Trauma Life Support training in 2023.
African Leadership Xceleration
Virtual Assistant Programme, Virtual Assistant
2022 - 2022
Completed the Virtual Assistant Programme in 2022.
Delta State Polytechnic, Oghara
Higher National Diploma, Computer Science
2014 - 2016
Higher National Diploma in Computer Science from Delta State Polytechnic, Oghara, completed in 2016.
Delta State Polytechnic, Oghara
National Diploma, Computer Science
2011 - 2013
National Diploma in Computer Science from Delta State Polytechnic, Oghara, completed in 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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