Madison Wilson
@madisonwilson2
Dedicated sales manager with extensive hospitality experience.
United StatesWhat I'm looking for
I am a dedicated sales manager with a strong background in hospitality and customer service. Currently, I lead a team at Candlewood Suites in Lexington, KY, where I have honed my skills in managing guest experiences and ensuring operational excellence. My journey in the hospitality industry began as a front desk receptionist, where I developed a passion for creating memorable experiences for guests.
Throughout my career, I have consistently demonstrated my ability to manage multiple responsibilities, from overseeing guest bookings to resolving complaints effectively. My experience as a pharmacy technician has also equipped me with strong attention to detail and the ability to work under pressure. I am committed to fostering a positive environment for both guests and team members, ensuring that every interaction reflects the high standards of service that our brand represents.
Experience
Work history, roles, and key accomplishments
Sales Manager
Candlewood Suites
Apr 2025 - Present (4 months)
Currently overseeing sales operations, developing strategies to maximize revenue and market share. Leading a team to achieve sales targets and enhance customer satisfaction.
Assistant Manager
Candlewood Suites
Jan 2023 - Present (2 years 7 months)
Managed daily hotel operations, ensuring high standards of guest satisfaction and operational efficiency. Supervised staff, handled guest inquiries, and resolved issues to maintain service quality.
Front Desk Receptionist
Candlewood Suites
May 2022 - Present (3 years 3 months)
Managed guest bookings and reservations, ensuring accurate and efficient processing. Greeted guests, answered phone calls and emails, and addressed inquiries and complaints to maintain a positive guest experience.
Pharmacy Technician
HomeTown Pharmacy
Apr 2021 - Present (4 years 4 months)
Prepared and dispensed new prescriptions and refill requests for patients, ensuring accuracy and adherence to regulations. Packed and labeled prescribed medications, maintaining organized inventory.
Education
Degrees, certifications, and relevant coursework
UKUniversity of Kentucky
Some college, General Studies
2020 - 2022
Undertook studies at the University of Kentucky, gaining foundational knowledge and skills. Focused on general coursework during the period of attendance.
Leslie County High School
High school diploma, General Studies
2016 - 2020
Completed high school education at Leslie County High School, earning a diploma. Acquired essential academic skills and prepared for further education or career entry.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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