Madhusha Deeya Devi
@madhusha_dasmuth
I deliver enterprise application support, SQL analysis, and automated reporting across complex IT environments.
MauritiusWhat I'm looking for
Senior Application Support Analyst
Experience
Work history, roles, and key accomplishments
Application Support Analyst
Mauritius Telecom Services
Aug 2016 - Present (10 years)
Senior Application Support Analyst with 10+ years of experience in Oracle SQL, business application support, data analysis, Excel reporting, and bilingual (English/French) customer support.
Senior Application Support Analyst
Mauritius Telecom Services
Aug 2016 - Present (10 years)
Partnered cross-functionally with operations teams to maintain, monitor, and troubleshoot critical Information Systems infrastructure, utilizing Oracle SQL queries to rapidly diagnose data discrepancies and maximize system availability. Delivered high-tier technical support across bilingual environments (English/French), leveraging Excel and Tableau to track support metrics, analyze recurring soft
Education
Degrees, certifications, and relevant coursework
University of Mauritius
BSc(Hons) Computer Science, Computer Science
2010 - 2014
University of Mauritius
Bachelor of Science, Computer Science
2010 - 2014
BSc (Hons) Computer Science degree from the University of Mauritius from 2010 to 2014.
Availability
Location
MauritiusAuthorized to work in
Job categories
Skills
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