Open to opportunities

Madhur Vyas

@madhurvyas

Message

Data-driven Program Coordinator with expertise in analytics and client relations.

India

Message

What I'm looking for

I am looking for a role that fosters growth and allows me to leverage my data analysis skills in a collaborative environment.

I am a dedicated Program Coordinator and Relationship Lead with a strong background in data analysis and client management. Currently, I work at Pearson VUE, where I analyze large datasets using advanced Excel functions and Power BI to identify trends and insights that drive business decisions. My role involves maintaining client relations, preparing detailed reports, and acting as a key escalation point for service-related issues.

Throughout my career, I have gained hands-on experience in data visualization and process optimization. I have successfully trained and onboarded new team members, ensuring adherence to operational processes. My educational background in Mechanical and Automation Engineering has equipped me with the technical skills necessary to excel in data analysis and project management, allowing me to contribute effectively to team performance and client satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Program Coordinator and Relationship Lead

Current

Pearson VUE

Jan 2023 - Present (2 years 6 months)

Analyzed large datasets using advanced Excel functions and Power BI to identify trends and insights, while maintaining strong client relations and acting as an escalation point for service-related problems. Managed global events, handled day-to-day business operations for key accounts, and trained new team members to ensure consistent adherence to operational processes.

Advanced Excel Power BI Data Analysis Business Operations Project Management Reporting

Associate Program Coordinator

Pearson VUE

Dec 2021 - Dec 2022 (1 year)

Gained hands-on experience in Excel, mastering advanced formulas, Power Query, and pivot tables to contribute to data-driven insights. Played a key role in process optimization initiatives, leveraging data analysis skills to improve efficiency and decision-making.