Open to opportunities

Madhumitha P S

@madhumithaps

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Detail-oriented business analyst and documentation specialist driving compliance and process efficiency.

India

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What I'm looking for

I seek roles where I can lead documentation governance, improve compliance through clear SOPs, and use data-driven reporting to enhance operational efficiency.

I am a detail-oriented Business Analyst and Documentation Specialist with 11+ years supporting enterprise systems, documentation governance, and operational process management. I have led documentation for platforms such as Salesforce and ERP systems, driven ERP data migration initiatives, and developed SOPs and training resources that improve compliance and operational efficiency.

I collaborate with cross-functional teams, vendors, and IT stakeholders to gather requirements, produce clear technical documentation and user guides, and maintain structured documentation repositories. My work includes compliance reporting, data analysis to track adoption and performance metrics, and creating knowledge bases that enhance organizational document control and training outcomes.

Experience

Work history, roles, and key accomplishments

Current

Lead Business Analyst

Current

Edvance Preschools Pvt Ltd

Jan 2022 - Present (4 years 2 months)

Manage enterprise system documentation for Salesforce and MyClassBoard, lead ERP data migration initiatives, and develop SOPs that improved document control and system adoption tracking.

Documentation Management Salesforce SOP Development Data Analysis Version Control

Technology Analyst

Infosys Pvt Ltd

Jan 2015 - Jan 2022 (7 years)

Supported documentation governance for enterprise IT systems and ERP platforms, created operational workflows and training materials, and performed data analysis to inform process improvements.

Document Control ERP Systems Technical Writing And Training Materials Data Reporting Knowledge Management Documenting Operational Processes