Madhumitha P S
@madhumithaps
Detail-oriented business analyst and documentation specialist driving compliance and process efficiency.
What I'm looking for
I am a detail-oriented Business Analyst and Documentation Specialist with 11+ years supporting enterprise systems, documentation governance, and operational process management. I have led documentation for platforms such as Salesforce and ERP systems, driven ERP data migration initiatives, and developed SOPs and training resources that improve compliance and operational efficiency.
I collaborate with cross-functional teams, vendors, and IT stakeholders to gather requirements, produce clear technical documentation and user guides, and maintain structured documentation repositories. My work includes compliance reporting, data analysis to track adoption and performance metrics, and creating knowledge bases that enhance organizational document control and training outcomes.
Experience
Work history, roles, and key accomplishments
Lead Business Analyst
Edvance Preschools Pvt Ltd
Jan 2022 - Present (4 years 2 months)
Manage enterprise system documentation for Salesforce and MyClassBoard, lead ERP data migration initiatives, and develop SOPs that improved document control and system adoption tracking.
Supported documentation governance for enterprise IT systems and ERP platforms, created operational workflows and training materials, and performed data analysis to inform process improvements.
Education
Degrees, certifications, and relevant coursework
Great Lakes Institute of Management
Postgraduate Program, Business Analytics & Business Intelligence
2018 - 2018
Postgraduate Program in Business Analytics & Business Intelligence completed at Great Lakes Institute of Management in 2018.
Indo-German Chamber of Commerce
Executive Program, Business Management
2017 - 2017
Executive Business Management Program completed at the Indo-German Chamber of Commerce in 2017.
Sathyabama University
Bachelor of Technology, Biotechnology
Bachelor of Technology in Biotechnology awarded by Sathyabama University, completed in 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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