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Macarena Cuenca

@macarenacuenca

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Dedicated tourism professional with strong leadership and operational skills.

Argentina

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What I'm looking for

I am seeking a dynamic role in the tourism industry that offers growth opportunities and allows me to utilize my leadership skills.

I am a highly motivated professional with a background in tourism and hospitality. With experience as an Operations Leader at Carlos Paz Hoteles S.A.S., I successfully guided work teams and trained new staff across various hotel departments, ensuring efficient operations and high-quality service. My proactive attitude and ability to work under pressure have consistently contributed to positive guest experiences.

In my previous roles, I have demonstrated strong multitasking abilities, coordinating daily tasks for cleaning and maintenance staff as a Receptionist. My experience as an Accounting Administrative Assistant has equipped me with advanced Excel skills and a keen eye for detail, allowing me to perform account reconciliations and audits effectively. I am passionate about the tourism industry and committed to delivering exceptional service.

Experience

Work history, roles, and key accomplishments

Waitress

Kicking

Mar 2024 - Jun 2024 (3 months)

Demonstrated proactive attitude and strong teamwork as a Waitress. Efficiently managed multiple tasks under pressure, ensuring smooth service operations.

Customer Service Teamwork Multitasking Pressure Management Food Service

Operations Leader

Carlos Paz Hoteles S.A.S.

Mar 2022 - Nov 2023 (1 year 8 months)

Motivated and guided work teams, ensuring high performance and productivity. Trained new staff across various hotel departments including Housekeeping, Front Office, Kitchen, and Maintenance.

Team Leadership Staff Training Operations Management Personnel Management Advanced Excel

Receptionist

Carlos Paz Hoteles S.A.S.

Jun 2021 - Mar 2022 (9 months)

Coordinated daily tasks for cleaning and maintenance staff, ensuring operational efficiency. Handled guest check-ins and check-outs, and managed the reservation system.

Hotel Management

Accounting Administrative Assistant

Branding Team / Junior B

Jan 2016 - Dec 2017 (1 year 11 months)

Entered invoices into the system and performed account and bank reconciliations. Carried out cash register audits, ensuring financial accuracy.

Account Reconciliation Bank Reconciliation Administrative Support

Education

Degrees, certifications, and relevant coursework

Instituto Superior Arturo Umberto Illia

Higher Technician, Tourism

Completed a comprehensive program in tourism, gaining expertise in various aspects of the industry. Developed skills essential for managing tourism operations and services.

National University of Córdoba

Public Accounting Degree (Incomplete), Public Accounting

Undertook studies in public accounting, focusing on economic sciences. Gained foundational knowledge in accounting principles and financial management.

High School

High School Diploma, Economics and Business Management

Completed high school with a specialization in economics and business management. Focused on administrative management, building a strong foundation in business principles.