Maariyah MahmoodMM
Open to opportunities

Maariyah Mahmood

@maariyahmahmood

Reliable individual with strong communication and customer service skills.

Zimbabwe

What I'm looking for

I am looking for a role that allows me to utilize my skills in communication and customer service while providing opportunities for growth and learning.

I am a well-organized and highly motivated individual with a passion for helping others. My experience includes volunteering as an English teacher for non-native speakers, where I enjoy making a positive impact in my community. I am committed to continuous learning and personal growth, actively seeking opportunities to enhance my skills.

Throughout my career, I have developed excellent communication and customer service skills, working in various roles such as a nursery assistant and care assistant. I thrive in team settings and am adept at managing responsibilities independently. My ability to remain calm under pressure has been instrumental in my success, and I take pride in my reliability and punctuality.

Experience

Work history, roles, and key accomplishments

KS
Current

Volunteer Teaching English

Kirklees Library Services

Oct 2023 - Present (1 year 7 months)

Currently a volunteer teaching English as a second language at Heckmondwike library. Helps students whose first language is not English with basic ESOL classes.

RR

Nursery Assistant

Right Call Resourcing

Feb 2018 - Aug 2018 (6 months)

Worked in different nurseries caring for children aged 0-5 years. Managed varying shifts and hours to meet nursery needs.

HG

Care Assistant

Holme House Care Home - Croftcare Group

Jan 2017 - Nov 2017 (10 months)

Provided care for elderly residents aged 60+, including those with nursing needs, dementia, or requiring residential care. Assisted with meals, personal care, and continence care.

PR

Retail Assistant

Primark

Nov 2016 - Jan 2017 (2 months)

Performed general shop duties including stacking shelves and tidying up. Provided customer service and handled various retail tasks.

TL

Volunteer Admin Assistant

Touchstone Leeds

Oct 2015 - Nov 2015 (1 month)

Carried out general office duties including filing, photocopying, laminating, and typing. Handled incoming calls and maintained office tidiness.

BO

Customer Service Assistant

Boots

Jan 2015 - Jan 2015 (0 months)

Provided customer service, stacked shelves, and managed product labelling. Conducted date and price checks to ensure accuracy.

ND

Nursery Nurse

NDNA

Apr 2014 - Oct 2014 (6 months)

Managed daily nursery tasks including childcare, feeding, and engaging children in play activities. Ensured children's physical, intellectual, language, emotional, and social needs were met, and supported basic hygiene and translation for non-English speaking parents.

PU

Retail Assistant

Poundland UK

Jul 2013 - Aug 2013 (1 month)

Provided customer care, managed stock rotation, and collaborated with staff for smooth service delivery. Handled stock, stacked shelves, and resolved customer complaints and enquiries.

Education

Degrees, certifications, and relevant coursework

WS

Westborough High School

Secondary Education, General Studies

Completed secondary education, focusing on a broad curriculum. Developed foundational knowledge and skills across various subjects.

KC

Kirklees College Dewsbury Centre

CACHE Diploma, Childcare and Education

Grade: Level 2 and Level 3, Key Skills in Numeracy and Communication Level 2

Activities and societies: Work placements at various schools and nurseries as a teaching assistant and nursery assistant.

Completed a CACHE Diploma in Childcare and Education, achieving Level 2 and Level 3 qualifications. Gained practical experience through work placements at various schools and nurseries, serving as a teaching assistant and nursery assistant. Also attained Key Skills in Numeracy and Communication at Level 2.

CO

Connect2care

NVQ Level 2, Health and Social Care

Achieved an NVQ Level 2 qualification in Health and Social Care. This program provided essential skills and knowledge for supporting individuals in care settings.

VL

Vision To Learn

Level 2 Qualification, Business and Administration

Completed a Level 2 qualification in Business and Administration. The course covered fundamental administrative practices and business operations.

Tech stack

Software and tools used professionally

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Maariyah Mahmood - Volunteer Teaching English - Kirklees Library Services | Himalayas