Maame Ama Couston
@maameamacouston
Hello, my name is Comfort Couston, and I'm based in Kumasi, Ghana. I have a background in customer service and sales, where I answered customer calls,
GhanaWhat I'm looking for
I'm a customer service and sales professional based in Kumasi, Ghana, with experience as a salesperson and shop attendant. In these roles I answered incoming customer calls, gave product and order information, handled complaints politely and professionally, and recorded customer details accurately. I also made follow-up calls to support sales and keep customer relationships strong, while managing several tasks at once.
I'm currently a student leader and peer mentor with BYU-Pathway Worldwide, where I coordinate study support for 30 to 40+ students. I act as the link between students and instructors, and I help students improve their English comprehension, writing and academic performance. This has strengthened my ability to communicate clearly and patiently with people from different backgrounds. I'm also studying for a Bachelor's degree in Applied Health with a Public Health focus.
I'm interested in remote customer support and phone-based roles where I can help customers, solve problems and keep accurate records. My strengths are clear English communication, attention to detail, reliability and respect for customer confidentiality. I speak English, Fante and Asante, and I'm comfortable working with Google Docs and Google Sheets.
Experience
Work history, roles, and key accomplishments
Participated in community health projects and research studies to strengthen public health knowledge
internship, I gained hands-on experience in inspections, risk assessments, and implementing safety protocols. I supported health education initiatives for staff and the community, helping promote safe and healthy environments while strengthening my skills in communication, problem-solving, and health promotion.
Education
Degrees, certifications, and relevant coursework
BYU-Pathway Worldwide
Bachelor of Applied Science - BASc, Public Administration
As a BYU–Pathway Worldwide student, I actively participate in weekly gatherings where I help lead group discussions, share insights, and support classmates. I attend Institute classes to strengthen my faith and deepen my understanding of gospel principles. I’m also involved in study groups that allow me to collaborate with others, prepare for assignments, and grow together spiritually and academic
None
Brigham Young University - Idaho
Bachelor's Degree, Public health
2025 - 2028
Pursuing a Bachelor’s Degree in Public Health with a focus on community health promotion, disease prevention, and health education. Gaining hands-on experience through coursework, projects, and internships to develop skills in health communication, research, data analysis, and environmental health and safety. Passionate about applying public health knowledge to improve community well-being and emp
Brigham Young University - Idaho
Associate's degree, Applied Health
2025 - 2027
Currently pursuing an Associate’s Degree in Applied Health, developing foundational knowledge in health sciences, patient care, and public health principles. Gaining skills in health communication, preventive care, and community health promotion while preparing to continue studies in Public Health at BYU–Idaho.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Salary expectations
Skills
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