Maaike Vooren
@maaikevooren
Pro triathlete and internal consultant with software expertise.
What I'm looking for
As an internal consultant at ENK Software, I specialize in troubleshooting software issues and customizing solutions to meet client needs. My experience includes writing SQL scripts and creating insightful reports, which have significantly improved client satisfaction. My journey in IT began with a traineeship at Qiss-IT, where I achieved my ITIL certification, further solidifying my foundation in the industry.
In addition to my technical skills, I am a pro triathlete competing at the elite level. This discipline has instilled in me a strong work ethic and the ability to perform under pressure. I am passionate about leveraging my skills in software and my competitive spirit to contribute to innovative projects and teams.
Experience
Work history, roles, and key accomplishments
Radio Program Host/DJ
Meerradio and Television
Jul 2012 - Present (12 years 11 months)
Hosted the Meerradio Afternoon Show, prepared editorial content, selected music, and operated technical equipment during broadcasts.
Internal Consultant
ENK Software
Apr 2017 - Present (8 years 2 months)
As an Internal Consultant at ENK Software, I troubleshoot unresolved software issues, migrate software to new environments, and customize solutions based on client needs. I also write SQL scripts for data processing and create reports to provide insights.
Helpdesk Representative
ENK Software
Apr 2017 - May 2021 (4 years 1 month)
Handled first-line support calls, processed queries into cases, and provided immediate solutions. I updated software at client sites and referred complex issues to consultants.
Trainee
Qiss -IT
Sep 2017 - May 2018 (8 months)
Participated in the Extreme ICT Traineeship, undergoing various training sessions and courses to prepare for a career in IT. Achieved ITIL certification.
Service Desk Representative
St. Antonius Hospital
Oct 2017 - Mar 2018 (5 months)
Registered and processed incidents via email and phone in OTRS, provided support to end-users, and monitored issue resolution progress by second-line support teams.
Retention Representative
Ziggo
Oct 2015 - May 2016 (7 months)
Addressed customer inquiries and worked to prevent cancellation intentions while performing administrative tasks.
Entertainment Worker
Meo Productions
May 2012 - Jun 2012 (1 month)
Performed shows, provided face painting, and organized themed events at Oud Valkeveen amusement park.
Production Intern
IDTV
Feb 2012 - Jun 2012 (4 months)
Assisted with production tasks, including footage screening, liaising with participants, and preparing for shoot days.
Entertainment Video Editor
Novum News
Jul 2010 - Aug 2010 (1 month)
Edited videos, generated interview questions, and conducted interviews for entertainment segments.
Marketing and Communications Intern
Installatiewerk Noord-Holland
Feb 2009 - Jun 2009 (4 months)
Handled incoming calls, maintained student contacts, and conducted product research while creating presentations.
Education
Degrees, certifications, and relevant coursework
Inholland University of Applied Sciences
Bachelor's Degree, Media and Entertainment Management
2012 - 2015
Studied Media and Entertainment Management, focusing on the advertising and sponsorship needs of local businesses and organizations for television programs. Completed minors in Entrepreneurship, Radio Program Making, and TV Production and Management.
Horizon College
Associate's Degree, Marketing & Communication
2007 - 2009
Completed an Associate's Degree in THBO Commercial Employee with a focus on Marketing and Communication.
o.s.g. Huygenwaard and o.s.g. Willem Blaeu
High School Diploma, Care and Welfare/Economics
2003 - 2007
Completed high school with a profile in Care and Welfare/Economics, studying subjects including Dutch, English, Economics, Mathematics, Physics, and Biology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
maaikevooren.nlJob categories
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