lynnette muthoni

Through self-directed ChatGPT practice, I draft and revise written content, refine prompts, and review generated text for clarity, consistency, and suitability. This practice is not formal employment with an AI company.

At Gudwriters Agency, I responded to customer inquiries, explained products and services, and handled concerns while maintaining customer information and sharing updates.

At Context Expert Agent Limited, I assisted customers with account questions and service issues by phone and email. I provided first-level technical assistance, guided users through basic troubleshooting, and escalated issues when needed.

At Express Data Networks, I engaged prospective and existing customers, supported sales conversations, and followed up on customer questions. I also provided informal language-learning support in German, English, and Kiswahili.