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Allan Kemei

@allankemei

AI Data Specialist evaluating and training models through QA, labeling, and conversation assessment.

Kenya
Message

What I'm looking for

I’m looking for remote, contract-based AI evaluation and data work where I can apply QA, data annotation, and customer conversation assessment. I’m ready to start immediately, follow rubrics and guidelines, and deliver consistent quality control results.

I’m an AI Data Specialist and AI Trainer focused on improving model quality through accurate evaluation, data labeling, and rigorous quality control. I review AI-generated answers for accuracy, relevance, and compliance, and analyze text, audio, and dialogue datasets.

In remote contract and freelance work, I simulate customer support interactions to test resolution effectiveness, evaluating communication clarity, conversation flow, and customer satisfaction. I use instructions, rubrics, and technical documentation to deliver consistent, guideline-compliant outcomes.

I bring a Bachelor Degree in Computer Science (Nairobi University) alongside structured data analysis skills and strong English communication for performance reporting. I’m results-oriented, deadline-driven, and committed to optimizing model outputs through careful findings and recommendations.

Experience

Work history, roles, and key accomplishments

OC
Current

AI Data Specialist & Trainer

Outlier AI Company

Jan 2022 - Present (4 years 5 months)

Reviewed AI-generated responses for accuracy, relevance, and compliance with instructions, and performed QA analysis across text, audio, and dialogue datasets. Labeled and categorized data for model building, evaluated model outputs against guidelines, and provided recommendations to optimize performance.

FR

Customer Support & Data Eval

Freelance

Simulated customer interactions to test support quality and resolution effectiveness, evaluating communication clarity, conversation flow, and outcomes for customer satisfaction. Assessed service interactions for improvement opportunities and reviewed customer communication for accuracy and professionalism.

Education

Degrees, certifications, and relevant coursework

NU

Nairobi University

Bachelor's degree, Computer Science

2017 - 2021

Earned a bachelor's degree in Computer Science at Nairobi University. Studied information systems, data management, digital technologies, database fundamentals, and business analytics.

MS

Maranda High School

Kenya Certificate of Secondary Education (KCSE), Secondary Education

2012 - 2016

Completed secondary education and earned the Kenya Certificate of Secondary Education (KCSE).

Tech stack

Software and tools used professionally

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