Lynne Pineda

Lead the end-to-end partner lifecycle for the global network supplying 1,200+ online teachers, including sourcing, onboarding, performance, compliance, and contract governance. Chair weekly cross-partner operations meetings and track monthly KPIs.

Directed daily academic operations across two global online English-learning businesses, leading a worldwide team of virtual teachers and support staff. Owned teacher hiring, academic policy, and compliance.

Led a remote team across Quality and Recruitment, directing quality, instruction, performance, and training for 400+ online instructors. Authored operations guides and owned the student feedback and complaints process.

Delivered live online English instruction to Latin American learners and co-designed the company's original Quality framework. Observed live group classes and provided actionable feedback to teachers.

Ran day-to-day operations for a community coaching program, managing budgets, supplier relationships, and scheduling, and administering monthly payroll. Hosted corporate clients and sponsors in the VIP area on match days.

Evaluated credit risk and managed a mortgage pipeline from application to funds release, applying sound judgment and attention to detail in a regulated environment.

Made high-stakes credit and risk decisions and managed the lending pipeline end to end, from application through to funds release, balancing risk, compliance, and broker/customer relationships.

Assessed risk and creditworthiness to drive sound lending decisions, managing a high-volume pipeline against service and compliance standards.

Trusted partner to senior leadership, orchestrating executive meetings, safeguarding confidential matters, and managing budgets, expenses, events, and travel. Provided Duty Manager cover with full operational accountability.