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Lynn Corderonavor

@lynncorderonavor

General Ledger Implementation Consultant at ADP Shared Services, mapping GL for 30+ US corporate accounts and reducing posting discrepancies by 25%.

Philippines

Message

At ADP SHARED SERVICES – HRO GLI, I manage GL mapping and configuration for US clients, integrating AR, billing, and expense data into the General Ledger. I implemented GL mapping for 30+ corporate accounts and reduced posting discrepancies by 25%.

I work directly with US-based CFOs, Controllers, Accountants, and implementation teams. I also facilitate client training on GL interface usage and support cross-team audits to validate revenue data.

At WELLS FARGO BANK USA, I handled escalated AR/AP transactions and client concerns. I achieved 98% reconciliation accuracy and reduced outstanding AR aging by 20% through issue resolution and escalation tracking.

Across my career, I’ve worked in billing, collections, reconciliation, and customer complaint resolution, with experience supporting US-based finance operations. My systems experience includes GLI, SAP, Acuro, Oracle, and advanced MS Excel, and I hold a Six Sigma White Belt and SAP accreditation.

Experience

Work history, roles, and key accomplishments

Current

General Ledger Implementation Consultant & Senior Analyst

Current

ADP Shared Services

Jul 2023 - Present (3 years 3 months)

Manage GL mapping and configuration for US-based ADP clients, ensuring accurate integration of AR, billing, and expense data. Implemented GL mapping for 30+ accounts, reduced posting discrepancies by 25%, and facilitated client training sessions.

GLI SAP Excel Accounting Software GL Account Mapping Data Accuracy Reconciliations Customer Training

Senior Executive Escalation Analyst

Wells Fargo Bank USA

Mar 2020 - Jan 2023 (2 years 10 months)

Oversaw escalated AR/AP transactions and client concerns for Wells Fargo's executive business unit. Processed high-volume AR transactions, achieved 98% reconciliation accuracy, and improved collection efficiency by reducing AR aging by 20%.

Accuro SAP Excel CRM AR AP Dispute Resolution Reconciliations Escalation Management Reporting

Escalation Team – Phone Bank

Wells Fargo Bank USA

Sep 2013 - Feb 2020 (6 years 5 months)

Supported management in resolving escalated client inquiries and AR-related disputes for US-based credit and financial accounts. Led resolution for 200+ escalated cases weekly, achieving 90% resolution within SLA, and streamlined escalation tracking processes.

SAP Accuro Wells Fargo Platform Escalation Resolution Dispute Resolution Coaching Process Improvement

Senior Credit and Collection Analyst

Microsoft

Jan 2012 - Dec 2013 (1 year 11 months)

Managed credit and collections activities for US-based enterprise accounts, focusing on delinquent payment recovery and customer negotiations. Handled 100+ active delinquent accounts monthly, recovering over USD 500K in overdue payments, and achieved 92% collection efficiency.

SAP CRM Credit Management Collections Delinquency Management Negotiation Customer Escalation Liaison

Team Lead – Credit Card Customer Service

Barclays Card UK

Jan 2011 - Dec 2012 (1 year 11 months)

Supervised team handling AR-related inquiries, payment adjustments, and credit card account reconciliations. Improved dispute turnaround time by 30% through case prioritization workflows and trained new hires on billing accuracy.

SAP CRM Team Leadership Dispute Resolution Billing Accuracy Data Reconciliation Training

Owner / Operator

Food Catering Business

Jan 2001 - Dec 2011 (10 years 11 months)

Managed full operational and financial aspects including client contracts, pricing, invoicing, and receivables management. Oversaw cash flow, inventory purchasing, and supplier payments, maintaining 100% client satisfaction and zero unpaid receivables.

Contracts Billing Receivables Management Cash Flow Management Inventory Supplier Payments

Customer Service Representative – Sales Department

Pilipinas International Marketing

Jan 1999 - Dec 2001 (2 years 11 months)

Supported client account management, sales invoicing, and customer relations. Processed and reconciled client orders and payments for 100+ international customers.

Account Management Invoicing Client Relations Order Processing Reconciliations

Accounting Clerk

Philam Life Insurance

Jan 1994 - Dec 2001 (7 years 11 months)

Recorded daily financial transactions, prepared reports, and reconciled accounts. Processed 300+ financial transactions weekly with 99% accuracy and assisted in preparing monthly income statements and balance sheets.

Financial Transactions Reconciliations Reporting Income Statement Balance Sheet Accounting Policies