Luz Ortiz
@luzortiz
Collections agent at Geller Abogados negotiating payment plans and following up on client accounts.
ArgentinaWhat I'm looking for
At Geller Abogados, I formalize and negotiate payment plans, analyze client accounts, and follow up on payment commitments. I also contact clients by phone, email, and WhatsApp, and provide clear, empathetic service.
In customer service roles at El Estribo choperia and Escaparte, I advised customers, handled payments and cash registers, and addressed customer questions and complaints. I also worked as a travel agent at Almundo Paraná, supporting sales, collections, and call center work.
Experience
Work history, roles, and key accomplishments
Gestora de cobranza
Geller Abogados
Jan 2025 - Present (1 year 10 months)
Formalización y negociación de planes de pago, análisis de cartera de clientes, seguimiento de compromisos de pago y gestión proactiva de cuentas mediante contacto telefónico, correo y WhatsApp.
Atención al cliente
El Estribo choperia
Jan 2023 - Jan 2025 (2 years)
Atender y asesorar al cliente, manejo de caja con diversos métodos de pago, gestión de stock de producción y resolución de inquietudes y quejas de manera eficiente.
Agente de Viajes
Almundo Paraná
Jan 2024 - Dec 2024 (11 months)
Agente de viajes con funciones de venta, gestión de cobro y atención en call center.
Atención al cliente
Escaparte
Jan 2023 - Dec 2023 (11 months)
Manejo de caja, gestión de cobros en efectivo, débito, crédito y Mercadopago, utilización de Posnet, recepción de visitas y cumplimiento de estándares de servicio al cliente.
Education
Degrees, certifications, and relevant coursework
Universidad Autónoma de Entre Ríos
Técnica en Turismo, Turismo
2018 - 2023
Completed a degree in Tourism as a Técnica en Turismo from the Universidad Autónoma de Entre Ríos, Faculty of Management Sciences, from 2018 to 2023.
Escuela N°35 Cesareo Bernaldo de Quiros
Bachillerato en Ciencias Naturales, Ciencias Naturales
Completed high school with a focus on Natural Sciences, earning a Bachillerato en Ciencias Naturales.
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Salary expectations
Job categories
Interested in hiring Luz?
You can contact Luz and 90k+ other talented remote workers on Himalayas.
Message LuzGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
