@luoelljohnpiezas
Virtual dispatcher at Land MLogistics & SabSaf Logistics analyzing routes and scorecards, coordinating with drivers, and sending rescues.
PhilippinesAt Land MLogistics & SabSaf Logistics, I supported the company with scorecard analysis and route analysis. I also communicated with drivers and sent rescues.
I audited time cards and assisted HR with finance. In earlier roles, I supported customers, audited departments for compliance, and helped agents meet KPI standards.
Work history, roles, and key accomplishments
Land M Logistics & SabSaf Logistics
May 2025 - Oct 2026 (1 year 5 months)
Supported the company with data analysis, route analysis, driver communication, and dispatch. Audited time cards and assisted HR with finance tasks.
Supported and set scorecard standards for a new campaign, experimenting with new processes and implementing effective ones.
Assisted, audited, and provided mapping advice to a food delivery service company in the USA.
Oct 2020 - Dec 2023 (3 years 2 months)
Assisted customers with order concerns on an online shopping platform. Managed agents to meet key performance indicators and coached struggling team members. Audited departments including IT, security, operations, and facilities to ensure compliance with company and government standards.
Moderated content on a social media platform, ensuring uploads from content creators were properly categorized.
Assisted customers with technical needs and application issues for home security devices.
Degrees, certifications, and relevant coursework
Bachelor of Science, Computer Science
Pursued a Bachelor of Science in Computer Science at Bohol Island State University - Clarin Campus.
Software and tools used professionally
PhilippinesYou can contact luoell john and 90k+ other talented remote workers on Himalayas.
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