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Ficks MtalalaFM
Open to opportunities

Ficks Mtalala

@lungisamtalala

Highly organized administrative and operations support professional with tech and AI productivity skills.

South Africa
Message

What I'm looking for

I’m looking for a role where I can own office administration and operations, support customers, manage records and schedules, and use AI-assisted workflows to improve productivity—while applying my technical troubleshooting skills and continuing my growth.

I’m a highly organized Administrative and Operations Support Professional with 4 years of school administration experience, plus training in Information Technology (Technical Support) and full stack development. I bring strong administration, customer support, records management, scheduling, and clear communication—so teams can run smoothly every day.

In my current role as a School Administrator, I manage office operations, scheduling, reporting, document preparation, and administrative coordination. I also enjoy troubleshooting technical issues and improving workflows using AI-assisted productivity tools, while building toward my BEd in Intermediate Phase (Teaching).

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

IT Varsity logoIV

IT Varsity

NQF Level 5 (Technical Support), Information Technology (Technical Support)

Qualified in Information Technology (Technical Support) at NQF Level 5 through FNB App Academy at IT Varsity.

IT Varsity logoIV

IT Varsity

Certificate in Full Stack Development, Full Stack Development

2018 - 2020

Completed Information Technology (Technical Support) training and earned a Certificate in Full Stack Development from 2018 to 2020.

Tech stack

Software and tools used professionally

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