Lumka Dyani
@lumkadyani1
Patient Appointment Coordinator at PHUMULA MEDICAL CENTER, coordinating patient bookings, appointment changes, billing and confidential records.
South AfricaWhat I'm looking for
At PHUMULA MEDICAL CENTER, I coordinate patient appointments and scheduling arrangements, including booking communication and changes to appointment schedules.
I respond to patient enquiries in person and by telephone, share appointment and administrative updates with the practice team, and help direct enquiries appropriately.
I maintain patient and practice records with care for confidentiality, and use Healthbridge, Elixir and Novum to support administration and patient-related processes.
I also handle medical billing, patient accounts and payment follow-ups, prepare administrative and financial reports, and assist with the practice’s day-to-day coordination.
Experience
Work history, roles, and key accomplishments
Personal Assistant to GP / Dental Assistant / Receptionist
Phumula Medical Center
Mar 2011 - Present (15 years 7 months)
Provides long-term administrative and patient-facing support in a medical practice, coordinating daily reception and office workflows. Handles patient appointments, billing, and confidential records using healthcare systems.
MD's Personal Assistant / Administrative Assistant
Pfukani Electrical Contractors
Jan 2009 - Jan 2010 (1 year)
Provided administrative and financial support to the Managing Director, including scheduling, correspondence, and office documentation. Coordinated communications and assisted with procurement and supplier coordination.
Office Administrator / Bookkeeper
Yalusa Events
Dec 2007 - Oct 2008 (10 months)
Managed invoicing, debtor and creditor records, reconciliations, and supplier payment documentation. Maintained accurate financial records and prepared monthly reports and budgets using Syspro.
Office Support / Administrative Clerk
Department of Education, Umtata
Jun 2007 - Aug 2007 (2 months)
Maintained records, processed administrative documents, assisted with procurement and supply administration, and handled enquiries during in-service training.
Education
Degrees, certifications, and relevant coursework
Cursa
Certificate, Financial Accounting Management
Completed a Financial Accounting Management Certificate.
Cursa
Training, Purchasing and Procurement
Completed training in Purchasing and Procurement.
Procore Technologies
Project Manager Certificate, Quality and Safety
Earned a Project Manager Certificate in Quality and Safety.
Procore Technologies
Project Manager Certificate, Financial Management
Earned a Project Manager Certificate in Financial Management.
Intec College
National Diploma, Financial Accounting
Completed a National Diploma in Financial Accounting.
Real People
Certificate, Call Center Operations
Earned a Call Center Agent certificate.
Walter Sisulu University
National Diploma, Office Management and Technology
Completed a National Diploma in Office Management and Technology.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
Skills
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