Lerato Maqoacha
@leratomaqoacha
Detail-oriented appointment setter with strong organizational and communication skills.
South AfricaWhat I'm looking for
I am a dedicated professional with a strong background in appointment setting and office coordination. My experience spans various roles, including Appointment Setter at Exo-Expo All Hire, where I effectively managed schedules for clients and internal teams, ensuring seamless operations. I pride myself on my excellent communication skills, which allow me to engage effectively with clients and resolve any scheduling conflicts.
Previously, I served as a Financial Manager at Sibusiso Medical Centre, where I optimized appointment schedules for doctors and patients, enhancing efficiency and minimizing wait times. My attention to detail in maintaining accurate records and my proficiency in scheduling software have been key to my success in these roles. I am committed to providing exceptional customer service and ensuring client satisfaction in every interaction.
Experience
Work history, roles, and key accomplishments
Appointment Setter / Office Coordinator
Exo-Expo All Hire
Jan 2023 - Present (2 years 6 months)
Managed and scheduled appointments for clients, vendors, and internal team members, ensuring timely and efficient operations. Coordinated meetings and communicated effectively with clients to confirm schedules and resolve any conflicts.
Financial Manager / Office Administrator
Sibusiso Medical Centre
Mar 2021 - Present (4 years 4 months)
Organized appointments for doctors and patients, optimizing schedules to minimize wait times and maximize efficiency. Managed daily client communications, confirming appointments and responding to inquiries about the services offered.
Junior Accountant / Office Assistant
MM Mobile Accountants & Business Consultancy
Jan 2018 - Present (7 years 6 months)
Scheduled client consultations and meetings with the accounting team, ensuring clients were provided with adequate time and attention. Assisted in office administration, including managing appointments, maintaining files, and handling correspondence.
Education
Degrees, certifications, and relevant coursework
Centre For Accounting Studies
Certified Accountant Technician, Accounting
Completed a program focused on accounting principles and practices, preparing for a career in finance and accounting.
Botha-Bothe Community High School
C.O.S.C, General Studies
Completed secondary education, obtaining the Cambridge Overseas School Certificate.
Serutle High School
JC, General Studies
Completed junior certificate education.
Matsoaing Primary School
P.L.S.C, General Studies
Completed primary education, obtaining the Primary Leaving School Certificate.
Availability
Location
South AfricaAuthorized to work in
Job categories
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