Luke User
@lukewillars
Executive operations and partnership leader building high-growth marketplaces across travel-tech and fintech.
What I'm looking for
I’m a serial founder and executive team leader with 10+ years building partnership ecosystems, go-to-market strategies, and revenue functions from zero. I’ve operated across travel technology, marketplace models, and self-storage—turning strategy into measurable commercial outcomes.
At Fly Fairly, I’m one of four Executive Team members helping drive consistent 25%+ month-on-month growth across key business metrics. I built the operations function from scratch (0 to 10+ full-time members), deployed AI-augmented workflows to achieve a sustained 98%+ close rate, and helped lead GTM across new divisions including accommodation and rewards—reaching profitability within year one.
I’ve also founded and scaled ventures like Peaky Travel and Peakah, securing and scaling strategic partnerships with global organisations including Booking Holdings, Expedia Group, and NordVPN. Across these roles, I developed marketplace channels across SEA, APAC, UK, US, and EU, combined wholesale accommodation with travel rewards and Web3 loyalty, and helped win recognition such as the 2025 FinoPitch Audience Award and selection for the Australian Government’s Austrade Landing Pad program.
Experience
Work history, roles, and key accomplishments
Head of Operations & New Verticals
Fly Fairly
Jul 2025 - Present (1 year)
One of four executive team members leading a high-growth travel-tech startup. Built the operations function from scratch, deployed AI-augmented workflows, and led strategy and GTM across new divisions.
Founder & CEO (Successful Exit)
Peaky Travel
Mar 2024 - Sep 2025 (1 year 6 months)
Founded a travel-tech startup and led it from zero to product launch, revenue, and a successful exit within 18 months. Launched a wholesale accommodation platform and grew options globally with multi-currency and cryptocurrency payment capability.
Founder
Peakah
Sep 2019 - Apr 2024 (4 years 7 months)
Built a marketplace platform connecting wholesale accommodation rates, travel rewards, and Web3 loyalty under one ecosystem. Secured enterprise partnerships and partner channels across multiple regions, including placement in the Australian Government's Austrade Landing Pad program (Singapore and Vietnam).
Co-Founder & Director
Storage Compare Pty Ltd
Oct 2016 - Aug 2021 (4 years 10 months)
Co-founded and scaled a self-storage comparison platform to market leadership over five years through commercial partnerships with major operators. Built and operated a two-sided marketplace connecting consumers with self-storage facilities nationwide.
Futures Trader
Genesis Proprietary Trading Pty Ltd
Aug 2014 - Sep 2016 (2 years 1 month)
Proprietary futures trader trading derivatives across global markets. Traded equity index futures, commodities, and FX instruments.
Education
Degrees, certifications, and relevant coursework
Luke hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
peakah.comSalary expectations
Social media
Job categories
Skills
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