Looking for a job

Lukas Hively

@lukashively

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Mitigation manager in restoration who inspected, estimated, planned, and billed mitigation and restoration projects.

United States

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What I'm looking for

I'm seeking an estimating or reviewing position with a mitigation company where I can continue my professional growth in the mitigation and restoration industry.

At Rainbow Restoration, I inspected, estimated, planned, and billed mitigation and restoration projects as Mitigation Manager.

As Production Manager at SERVPRO of Skagit County, I led and organized mitigation and restoration crews, reviewed job notes, and handled estimate and final billing reviews for mitigation.

At Jenkins Restorations, I managed mitigation, emergency services, fire, and environmental service lines. I also hired and trained technicians and managed projects from marketing and sales through closing and collections.

Across restoration roles, I led mitigation projects from initial inspection through billing and completed estimating. I hold IICRC certificates in FSRT, WRT, and ASD, and have proficiency in Xactimate and Microsoft Office.

Experience

Work history, roles, and key accomplishments

Mitigation Manager

Rainbow Restoration

Jan 2026 - May 2026 (4 months)

Inspected, estimated, planned, and billed all mitigation and restoration projects. Managed customer service, conflict resolution, and communication with insurance partners and TPAs.

Xactimate Microsoft Office Customer Service Conflict Resolution Project Management Hiring Training Scheduling

Production Manager

SERVPRO of Skagit County

Jun 2022 - Jan 2026 (3 years 7 months)

Led and organized mitigation and restoration crews, ensuring customer satisfaction and quality. Managed scheduling, job note reviews, insurance communications, and estimate and billing reviews.

Xactimate Microsoft Office Customer Service Scheduling Insurance Communications Team Leadership Quality Assurance

Mitigation & ES Project Manager

Jenkins Restorations

Aug 2021 - Jun 2022 (10 months)

Managed water mitigation, emergency services, fire, and environmental service lines. Oversaw hiring, training, and management of mitigation technicians, and built relationships with commercial properties.