Luiz Angelo Valdati
@luizangelovaldati
Driven Systems Support Specialist with a passion for optimizing processes.
What I'm looking for
I am a driven and detail-oriented Systems Support Specialist currently pursuing my undergraduate degree in Computer Engineering at the Federal University of Santa Catarina. My experience includes maintaining and troubleshooting ERP and POS systems, where I have successfully reduced downtime through preventive maintenance and system updates. My strong analytical and problem-solving skills enable me to effectively manage support tickets and resolve issues efficiently, ensuring seamless functionality between platforms.
In my previous role as an Administrative Assistant, I honed my skills in data entry and compliance, contributing to improved financial transaction accuracy and tax classification processes. I am passionate about leveraging technology to enhance efficiency and am particularly interested in data science and systems development. My academic projects, including the development of a low-cost automation system for grain drying and storage, reflect my commitment to innovation and practical application of my skills.
Experience
Work history, roles, and key accomplishments
Systems Support
Cooperja
Apr 2024 - Present (1 year 2 months)
Conducted preventive maintenance, updates, and configurations for ERP and POS systems, significantly reducing downtime. Troubleshot system integration issues to ensure seamless functionality and managed support tickets efficiently. Reported system bugs to developers, contributing to improved system stability and performance.
Administrative Assistant
Olim
Mar 2019 - Feb 2021 (1 year 11 months)
Processed ERP data entry for invoices, ensuring accuracy in financial transactions and improving accounting compliance by identifying and correcting errors in the SPED EFD file. Managed office supply inventory, optimizing stock levels and reducing waste. Gained expertise in tax regulations, contributing to more efficient tax classification processes.
Education
Degrees, certifications, and relevant coursework
Federal University of Santa Catarina
Bachelor of Computer Engineering, Computer Engineering
2022 -
Participated in community service projects and competitive robotics teams. Contributed to a research project: Development of a Low-Cost System for Automating the Drying and Storage Process of Grains, implementing Modbus communication between ESPs and a frequency inverter.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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