I analyzed 20 App Store reviews for my BECU Mobile App Redesign case study, identifying account navigation and deposit status visibility as recurring pain points.
I benchmarked information architecture across competing mobile banking apps, then redesigned the app’s information architecture to surface account balances on the home screen. I also built an interactive Figma prototype of the app flow.
At Zumar, I produce large-format print jobs and check client files for color, scaling, and resolution before production. I’m currently completing the Google Data Analytics Professional Certificate and bring experience in data analysis, user research, and production quality control.

