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Emma Wiliford

@emmawiliford

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I evaluate search and AI content for accuracy, quality, safety, and guideline compliance.

United States

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What I'm looking for

I'm looking for remote evaluation or quality assurance work where I can assess content and digital assets for accuracy, relevance, safety, and guideline compliance while contributing clear written feedback.

I've evaluated online content and AI model outputs for relevance, accuracy, quality, and compliance at RWS, Telus Digital, and Mercor.

I provide detailed written assessments, fact-check sources, assess credibility, and flag sensitive content to support safer user experiences and improve search algorithms.

At Remodelboom, I ensured digital marketing assets were polished and error-free while researching recipient information and managing daily production queues. I also bring freelance graphic design experience creating organized, modular digital assets for Ball State University Marketing & Communications.

Experience

Work history, roles, and key accomplishments

Current

Remote Search Quality Evaluator

Current

Telus Digital

Jul 2025 - Present (1 year 2 months)

Evaluated online content for relevance, accuracy, and compliance with guidelines. Provided detailed written assessments and moderated sensitive content.

Search Quality Evaluation Content Moderation Research Fact Checking

Remote Direct Mail Associate

Remodelboom

Jan 2026 - Apr 2026 (3 months)

Conducted quality assurance on digital assets, met quotas from a daily queue, communicated technical issues, and independently researched recipient information.

Quality Assurance Digital Assets Research Communication Skills Time Management

Digital Annotation Expert Contractor

Mercor

Aug 2025 - Dec 2025 (4 months)

Evaluated AI model outputs for accuracy, quality, and compliance with guidelines. Managed time by optimizing workflow and made unbiased quality assessments.

AI Evaluation Data Labeling Critical Thinking Time Management