Luis Felipe Quesada Ramírez
@luisfelipequesadaram
Business Analyst bridging requirements and technology to deliver automation-driven operational improvements.
ZimbabweWhat I'm looking for
I’m a Business Analyst with 7+ years of experience bridging business needs and technology solutions across global enterprise environments. I’m known for requirements gathering, process mapping (AS-IS / TO-BE), and stakeholder management within Agile delivery models.
In my recent work as an Automation Developer (GFT Technologies), I collaborated with clients and technical teams to define functional requirements for automation and data solutions. I coordinated UAT processes, validated test scenarios and outputs, resolved defects, and translated business processes into scalable technical workflows—achieving >95% operational availability.
Earlier, at EY and HPE, I led requirements gathering and process mapping across multiple client engagements, supporting the full Agile lifecycle from backlog definition through production support. I consistently reduced cycle times through automation—cutting reporting time by 60–70% and reducing report processing time by 95%—while mentoring teams and strengthening data/process integration through APIs and workflows.
Experience
Work history, roles, and key accomplishments
Collaborated with clients and technical teams to define functional requirements for automation and data solutions, coordinating UAT and resolving defects. Achieved >95% operational availability by resolving recurring data pipeline issues and improved operational stability by 30–45% through process optimization.
Served as a liaison between business stakeholders and development teams, translating requirements into functional and technical specifications across multiple client engagements. Reduced reporting time by 60–70% through process automation and improved operational efficiency while reducing manual errors across finance and service operations.
Analyzed operational and data workflows, identifying inefficiencies and proposing process improvements while documenting business processes to support continuous improvement. Reduced report processing time by 95% through automation and process redesign and improved reporting accuracy via cross-functional issue resolution.
Education
Degrees, certifications, and relevant coursework
Valencia Polytechnic University
Master, Cloud and High-Performance Computing
2022 - 2023
Master studies in Cloud and High-Performance Computing at Valencia Polytechnic University (2022–2023).
Costa Rica Institute of Technology
Bachelor, Information Technology Administration
2009 - 2015
Bachelor studies in Information Technology Administration at Costa Rica Institute of Technology (2009–2015).
Availability
Location
ZimbabweAuthorized to work in
Job categories
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