Luis Felipe Blunck Vojnovic

As a dedicated Customer Service Representative based in Vitoria, Brazil, I have honed my skills in client engagement and support, driving satisfaction and loyalty through effective communication and problem-solving. My experience includes working remotely and adapting to various time zones, ensuring seamless service delivery to clients across different regions.

In my current role as a Sales Development Representative at Advanced Computer Solutions, I have successfully personalized sales messages using customer data, resulting in a 15% increase in response rates. My previous position as an Account Manager at Paytime Fintech allowed me to manage a portfolio of 80 clients, handling approximately $14 million in transactions while improving the company's Net Promoter Score from 7.2 to 8.5. I am passionate about building strong relationships with clients and implementing strategies that align with organizational goals.