LULuisa User
@luisauser1
Product and Project Manager driving data-led, user-focused transformations.
ArmeniaWhat I'm looking for
I am a product and project manager who translates complex business goals into clear, data-driven roadmaps and connects technical work to real user value.
I have led large-scale system migrations and cross-functional product deliveries, coordinating developers, analysts, designers, QA and executives to keep projects on schedule and aligned with business outcomes.
My track record includes a zero-downtime migration of critical infrastructure for a 100,000+ employee organization, and multiple product launches that delivered strong retention, conversion, and revenue improvements across fintech, healthtech, e-commerce and logistics.
I prioritize people-first leadership, measurable impact, and proactive risk management, and I build teams and processes that scale hiring, onboarding and performance while improving engagement and retention.
Experience
Work history, roles, and key accomplishments
Product and Project Manager
Script-master
Feb 2024 - Present (1 year 11 months)
Led large-scale migration of tens of thousands of internal systems for Sberbank (100,000+ employees), achieving 100% deployment with zero major downtime and delivering all key milestones on schedule.
Product and Project Manager
Joy Dev
Aug 2021 - Feb 2024 (2 years 6 months)
Built and led cross-functional teams (4–20) to deliver multiple consumer and enterprise products, driving metrics such as 50,000+ active users in 6 months and improving retention and conversion across projects.
HR Specialist
Joy Dev
Aug 2021 - Aug 2023 (2 years)
Established and automated hiring funnel, reducing hiring cycle by 30% and achieving average Time-to-Hire of 23 days; improved retention by 17% and raised eNPS by 24% through structured onboarding and engagement programs.
Education
Degrees, certifications, and relevant coursework
PUPeter the Great St. Petersburg Polytechnic University
Master's degree, Business, Management, Marketing, and Related Support Services
2015 - 2019
Completed a Master's degree in Business, Management, Marketing, and Related Support Services from September 2015 to July 2019.
Availability
Location
ArmeniaAuthorized to work in
Job categories
Skills
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