Looking for a job

Lucy Wanjiru

@lucywanjiru2

ICT Support Assistant at Mwea Software Company, supporting 50+ customers daily and maintaining website content and digital records.

Kenya

Message

What I'm looking for

I’m seeking to contribute my communication, organization, and digital support skills in a [TARGET JOB TITLE] role.

At Mwea Software Company, I support 50+ customers daily by responding to inquiries and helping troubleshoot basic technical issues. I also maintain website information and organize digital records.

Through freelance website and content projects, I’ve updated service pages, incorporated client-requested changes, and applied basic SEO practices. I’ve also provided ongoing website support after delivery.

Experience

Work history, roles, and key accomplishments

Current

ICT Support Assistant

Current

Mwea Software Company

Aug 2026 - Present (2 months)

Support 50+ customers daily by responding to inquiries and providing professional assistance. Maintain website information and digital records, address technical issues, and contribute to daily office and ICT operations.

Customer Support Digital record management Website Content Management (CMS)Troubleshooting Administrative Support Communication Skills

Current

Remote Website & Content Assistant

Current

Freelance Projects

Jan 2025 - Present (1 year 9 months)

Maintain website content by creating, editing, and organizing service pages. Implement client-requested changes, apply basic SEO practices, and coordinate project updates through remote communication.

Website Content Management (CMS)Content Editing Basic SEO remote communication Project Coordination WordPress

Freelance Web Developer

Client Project

Feb 2026 - Feb 2026 (0 months)

Delivered website updates based on client requirements by communicating remotely and incorporating feedback. Organized website content and maintained information after delivery.

Web Development Website Content Management (CMS)Client Communication Project Coordination