FRANCIS GATUMA

I’m a motivated, reliable freelancer with experience in virtual assistance, data entry, customer support, internet research, and content creation. I’m known for managing administrative tasks, maintaining accurate records, and delivering quality work within deadlines.

In my virtual assistant work, I managed client emails, calendars, and appointment scheduling, organized digital files, and maintained accurate records. I also conducted online research and prepared reports, plus produced documents, spreadsheets, and presentations that help clients stay organized and move faster.

Earlier, I worked as a Data Entry Specialist where I entered, updated, and verified data in spreadsheets and databases while maintaining data accuracy and confidentiality. As a Customer Support Representative and Social Media Content Creator, I responded to inquiries through email, chat, and social media, resolved concerns professionally, and monitored analytics to optimize content performance.