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Lucy B

@lucyb

PMI-ACP-certified Technology & Operations Project Manager for technology in Business projects, data, and AI-driven decision-making.

Bolivia

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What I'm looking for

I’m looking for a role where I can lead Agile technology and operations projects end-to-end—driving data for decision-making while translating business needs into actionable plans and aligning stakeholders.

I’m a results-driven Technology & Operations Project Manager (PMI-ACP certified) with 5+ years leading cross-functional, international teams (5–10 members) across pharmaceutical and tech. I turn complex business requirements into structured project plans, keeping delivery on time and within scope while aligning C-level and VP-level stakeholders.

At Novartis, I led Master Data & Interfaces work across 3+ regions, aligning Operations and IT to improve master data visibility and system dependencies. I drove end-to-end data quality across multiple release cycles—supporting data cleansing, impact assessments, and migration—while developing compliance documentation (SOPs, work procedures, and training) to ensure regulatory-ready onboarding for new products, sites, and markets.

Previously, I managed Agile/Scrum delivery for medium-to-large technology initiatives, coordinating visualization developers, data scientists, business analysts, and software engineers through specification to final delivery. I also coordinated launches including a business glossary, data audit system, AI forecasting tool, and a reporting suite—boosting adoption, improving reporting accuracy, and enabling faster, data-driven decisions for senior leadership.

My foundation is strongly analytical and data-focused: I gathered and translated client requirements into Scrum-tracked plans, quantified measurable impact for a machine learning model in bank loan scoring, and delivered automated analytics and BI assets (including Power BI dashboards and People Analytics reporting). I’m currently using my sabbatical to pursue PMI Certified Professional in Managing AI (PMI-CPMAI), building even more capability to manage technology and data programs end-to-end.

Experience

Work history, roles, and key accomplishments

Master Data & Interfaces Team Lead

Novartis

Mar 2023 - Jun 2025 (2 years 3 months)

Led international cross-functional teams across 3+ regions to align Operations and IT stakeholders and improve master data visibility, reducing data exchange errors between D365 ERP and planning systems. Drove data quality, migration support, and compliance documentation (SOPs/work procedures/training) for onboarding new products, sites, and markets.

Master Data Governance Master Data Management D365 ERP Data Quality Data Cleansing Data Migration Impact Assessments Compliance Documentation SOPs Stakeholder Management

Project Manager

Encora

Jan 2023 - Mar 2023 (2 months)

Provided sprint visibility and backlog management for UI development for a major membership warehouse club operator. Established Agile structures and communicated risks and cross-team dependencies to PMO leadership to avoid unresolved delivery blockers.

Agile Delivery Sprint Visibility Backlog Management Agile Ceremonies Workflows Risk Communication Cross Team Dependencies PMO Support

Business Intelligence Partner Consultant

Human Value

Jan 2021 - Jan 2023 (2 years)

Designed and delivered automated Power BI dashboards and reports for highly sensitive data. Reduced error risk and report development time by over 80% through automation and improved reporting workflows.

Power BI Data Visualization Dashboarding Report Automation

Technology Project Manager

Goja

May 2021 - Dec 2022 (1 year 7 months)

Managed Agile/Scrum delivery for a cross-functional team and ensured milestones were met from specification gathering through final delivery. Coordinated launches including a business glossary, data audit system, AI forecasting tool, and reporting suite, presenting results and performance metrics to senior leadership.

Agile Scrum Stakeholder Management Requirements Gathering Business Glossary Data Audit Forecasting Reporting Performance Metrics

Data Analytics PM Specialist

Bamboo Tec

Sep 2020 - Jan 2021 (4 months)

Translated international client requirements across business units into structured project plans and Scrum-tracked task lists aligned to delivery scope. Quantified the impact of a machine learning model for bank loan scoring and supported the client business case by demonstrating measurable accuracy improvements.

Scrum Project Planning Requirements Gathering Machine Learning Data Science Client Stakeholder Management

Master's Student Consultant

Popety.io

Feb 2019 - Jun 2019 (4 months)

Built a text mining model in R that identified real estate sales opportunities from historical data with 90%+ accuracy. Delivered a fully operational prototype within a 4-month engagement.

R Machine Learning predictive modeling Data Analysis

Auxiliary of Human Development Processes

Embol S.A. (Coca-Cola Bolivia)

Jan 2017 - Oct 2017 (9 months)

Developed and automated People Analytics reporting for HR management to support headcount cost reduction decisions using data-driven indicators. Reduced labor report preparation time by automating data collection processes for Bolivia’s official Coca-Cola bottler.

People Analytics HR Reporting Report Automation Data Collection HR Management Cost Labor Reporting

Education

Degrees, certifications, and relevant coursework

University of Lausanne (HEC)

Master of Science (M.Sc.) in Management, Business Analytics

2018 - 2020

Earned an M.Sc. in Management with a specialization in Business Analytics at the University of Lausanne (HEC) on a full scholarship (Simón I. Patiño Foundation).