Seeking operations, customer support , or data analyst roles where I can own real problems — fixing inefficiencies, negotiating deals, managing stakeholder relationships. Experience across Ghana and Francophone West Africa; open to remote/hybrid, cross-border teams. Long-term, building toward senior analyst, risk, or strategy roles.
Lucrecia Mante-Bonsra
@lucreciamante-bonsra
Ops, risk & csr professional (3+ yrs, energy) — built cost-saving tools, negotiated high-stakes deals. Open to ops/analyst roles worldwide.
What I'm looking for
I'm an operations, risk, and business development professional with 3+ years of cross-functional experience, most of it gained in the fast-paced downstream energy sector across Ghana and Francophone West Africa. That environment taught me to work fast and accurately under pressure — skills I'm now looking to apply more broadly.
I've built several tools that solved real operational problems: a real-time Excel loading tracker that eliminated product overselling across multiple depots, and a demurrage cost-tracking tool that helped predict and reduce unnecessary expenses. On the risk and compliance side, I've reviewed contracts, verified supplier invoices, and run KYC due diligence to catch fraud before it became a problem. I've also negotiated high-stakes deals under pressure — including a below-market purchase during a supply shortage that let a business unit resume sales and protect margins immediately.
I have direct experience managing cross-border relationships: during a secondment in Abidjan, I handled contractual negotiations and maintained relationships with strategic stakeholders including a refinery and a national oil company, while producing market intelligence that improved competitiveness on tenders. Earlier in my career, I led project coordination work end-to-end — budgets, logistics, and volunteer teams — for a financial literacy program reaching 400+ students, managing a team of 30+ volunteers along the way.
I'm bilingual in English and French, comfortable in Excel, SQL, and Tableau, and based in Ghana. I'm looking for roles in operations, project coordination, business development, or data analysis — ideally with room for cross-border or international work.
Experience
Work history, roles, and key accomplishments
Field Data Collector
Abronoma Consulting
Feb 2025 - Mar 2025 (1 month)
Collected and analyzed qualitative and quantitative data from high-level stakeholders to support national-level reporting. Synthesized findings into structured datasets to inform national training development and cross-country knowledge sharing on SDG goals.
Trade & Risk Officer / Oil Trader
Sahara Group
Jun 2024 - Dec 2024 (6 months)
Tracked and analyzed daily market pricing data to produce reports guiding sell/hold decisions and pricing strategy across business units. Audited contracts and supplier invoices against compliance data (including KYC checks) to reduce fraud and financial risk exposure.
Operations Officer
Sahara Group
Feb 2023 - Jun 2024 (1 year 4 months)
Built a real-time Excel-based stock tracking tool to monitor inventory across multiple depots, eliminating overselling and improving inventory accuracy. Managed daily operations and developed cost-tracking and supply-chain analysis approaches to resolve a high-stakes product quality issue within one week.
Business Development Officer (Secondment)
Sahara Group
Jul 2023 - Dec 2023 (5 months)
Conducted market research and trend analysis to improve tender competitiveness and supply strategy recommendations. Managed contractual negotiations and tracked receivables to support debt recovery using data-driven negotiation.
Graduate Management Trainee
Sahara Group
Aug 2022 - Jan 2023 (5 months)
Rotated across Trade/Risk, Vessel Operations, Supply/Distribution, Business Development, Finance, and Aviation to gain exposure to data-driven decision-making across functions. Completed structured training in data analysis, risk management, project management, and business fundamentals.
Customer Support Specialist (Intern)
Tendo (YC W22)
Mar 2022 - Apr 2022 (1 month)
Handled customer complaints and inquiries, resolving issues promptly to maintain satisfaction and retention.
Project Associate / Customer Support
Young Investors Network
Jun 2021 - Apr 2022 (10 months)
Organized and delivered financial literacy programs for 400+ high school students in partnership with organizations including ACCA and the Ghana Stock Exchange. Managed budgets, logistics, and volunteer teams for a national quiz competition and supported customers during a financial-literacy savings challenge by resolving inquiries and providing account updates.
Education
Degrees, certifications, and relevant coursework
University of Ghana
Bachelor of Arts, French and Spanish
2019 -
Bachelor of Arts program in French and Spanish at the University of Ghana.
Université de Pau et des Pays de l’Adour
Diploma, French Studies
2018 -
Diploma program in French Studies at Université de Pau et des Pays de l’Adour.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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