Lucky User

Supported PMO governance across a $1.6B enterprise technology programme, coordinating project plans, milestones, deliverables, RAID items, dependencies, action trackers, and status reporting across multiple concurrent workstreams. Prepared portfolio dashboards, project status reports, executive presentations, delivery metrics, and governance updates, translating complex project and financial data

Successfully onboarded 3 SMEs by coordinating engagements, building relationships, and aligning capabilities with project and business requirements. Supported strategic marketing initiatives through competitive analysis using USP comparison frameworks to inform positioning and outreach efforts.

Worked closely with the CEO on branding initiatives, strengthening brand positioning and improving website visibility and audience engagement, which contributed to a 25–30% increase in inbound inquiries. Planned and implemented social media strategies and Google Ads campaigns, resulting in a 35% increase in business revenue.

Conducted surveys and collaborated with the HR team to gather customer feedback, and develop strategies to enhance customer satisfaction and loyalty.

Earned the Enterprise Generative AI & AI-First Strategy Certification, demonstrating expertise in AI-driven business strategies.

Earned the Appian Certified credential, demonstrating proficiency in the Appian platform.

Pursued an MBA with a focus on Marketing and Strategy, developing skills in brand management, market research, and strategic planning.

Completed a Leadership Program, enhancing leadership and management capabilities.

Completed a Brand Management course, focusing on brand positioning and marketing strategies.

Completed a Bachelor of Science in Biochemistry, gaining foundational knowledge in biological and chemical processes.