Luciana Giglio

Provided administrative and customer support, managing documentation control, invoicing and payment follow-ups, and coordinating client and service-provider communications to maintain accurate administrative and financial records.

Provided administrative and operations control to global project teams, managing document review/QC, process tracking, payment and fees management, and supporting audits by ensuring document traceability in a fully digital environment.

Delivered administrative and documentation support for international projects, maintaining records, tracking deliverables and timelines, coordinating cross-functional teams, and supporting compliance and audit activities in remote/hybrid settings.

Supported contract administration, budget tracking, payment processes, and resolution of administrative discrepancies while maintaining and updating internal system records.

Completed an International Master's Degree in Clinical Trial Monitoring focused on clinical research monitoring principles and regulatory compliance.

Completed a Medical Sales Representative certification focusing on pharmaceutical sales and product knowledge.

Completed a Bachelor's Degree in Journalism with training in reporting, writing, and media practices.