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Lucia De La CruzLC
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Lucia De La Cruz

@luciadelacruz

Case & Operations Coordinator at Alliance International Recruiting Agency SRL who managed 500+ J-1 participant cases annually and automated consular document collection.

Dominican Republic
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At Alliance International Recruiting Agency SRL, I managed more than 500 participant cases per year across four J-1 exchange programs, from application intake through visa documentation and program completion.

I coordinated directly with InterExchange through its Dashboard and validated participant documents against sponsor requirements and J-1 regulations. For the 2024 season, I prepared and submitted roughly 700 consular profiles, scheduled embassy appointments, and coordinated visa and program fee payments against a fixed deadline.

I also created practical tools for recurring work, including a Google Apps Script system for collecting consular documents, a color-coded payment-deadline calendar in Google Sheets, and HTML templates for participant profiles and program communications.

Having participated in Summer Work and Travel USA in 2021 and 2022, I understand the process from the applicant side as well. I work in Spanish and advanced English (C1), and I'm available for remote work aligned with U.S. Eastern Time.

Experience

Work history, roles, and key accomplishments

AS

Sponsor Coordinator / International Affairs Representative

Alliance International Recruiting Agency SRL

Oct 2018 - Jul 2026 (7 years 9 months)

Managed a caseload of 500+ participants per year across four J-1 exchange programs, coordinating with InterExchange and owning the consular process for the 2024 season. Designed preventive deadline-tracking controls and automated recurring operational work.

TH

Housekeeper

The Pelham Resort Hotel

Jan 2022 - Dec 2022 (11 months)

Worked as a housekeeper in a fast-paced seasonal operation as part of the Summer Work and Travel USA program.

BD

Counter Help

Blink's Fry Doe

Jan 2021 - Dec 2021 (11 months)

Worked as counter help in a fast-paced seasonal operation as part of the Summer Work and Travel USA program.

Education

Degrees, certifications, and relevant coursework

UU

Universidad Acción Pro-Educación y Cultura (UNAPEC)

Bachelor's Degree, International Business

2018 - 2024

Bachelor's Degree in International Business from Universidad Acción Pro-Educación y Cultura (UNAPEC) in Santo Domingo, Dominican Republic, from January 2018 to October 2024.

UR

University of Rochester

Certificate, Economics

Completed the Coursera certification 'The Power of Markets I: Supply, Demand & Consumer Behavior' from the University of Rochester in May 2024.

YU

Yale University

Certificate, Negotiation

Completed the Coursera certification 'Introduction to Negotiation: Strategic & Persuasive Negotiator' from Yale University in May 2024.

YU

Yonsei University

Certificate, International Marketing

Completed the Coursera certification 'International Marketing in Asia' from Yonsei University in November 2023.

Tech stack

Software and tools used professionally

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