Looking for a job

Lucette Maryse Gouléhi

@lucettemarysegoulhi

Administrative assistant and data entry operator who handled legal documents and client requests at Cabinet BBK Conseil et Associé.

Côte d'Ivoire

Message

What I'm looking for

I’m looking to contribute to reliable information processing and the smooth administrative functioning of a company, either in person or remotely.

At Cabinet BBK Conseil et Associé, I prepared and processed contracts and legal documents, tracked administrative files, and assisted clients with their requests.

As an independent digital and entrepreneurship trainer, I trained beginners in e-commerce and digital products and introduced them to AI tools. I also handled customer calls, inquiries, and complaints as a téléconseillère.

Experience

Work history, roles, and key accomplishments

Current

Formatrice en Digital et Entrepreneuriat

Current

Indépendante

Jan 2023 - Present (3 years 10 months)

Formation de débutants en e-commerce et produits digitaux. Initiation à l'utilisation d'outils d'intelligence artificielle.

Ecommerce Digital Products AI Training

Téléconseillère

C Groupe

Jan 2021 - Dec 2023 (2 years 11 months)

Gestion des appels entrants et sortants, accueil, information et orientation des clients. Traitement des réclamations et fidélisation de la clientèle.

Call Handling Customer Service Complaint Resolution Customer Retention

Assistante Juridique

Cabinet BBK Conseil et Associé

Jan 2018 - Dec 2019 (1 year 11 months)

Préparation et traitement de contrats et de documents juridiques. Suivi et classement de dossiers administratifs, assistance aux clients et suivi des demandes.

Legal Document Preparation Contract Management Administrative Support Client Assistance