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Luca Nero

@lucanero

Aspiring cybersecurity professional with strong technical skills and leadership experience.

United States
Message

What I'm looking for

I am seeking a role that allows me to leverage my technical skills in cybersecurity while fostering a collaborative and innovative work environment.

I am a dedicated Computer Science graduate with a minor in Cybersecurity from the University of Rhode Island. My experience as a Team Leader in Endpoint Support has honed my skills in managing security software and productivity applications, ensuring effective deployment across university systems. I thrive in collaborative environments, working closely with IT professionals and end users to enhance the functionality of endpoint devices.

In addition to my technical expertise, I have developed strong leadership skills as a Manager at Tropical Smoothie Cafe. Here, I successfully recruit, train, and supervise staff while managing financial reporting and inventory. My ability to prioritize tasks and adapt to fast-paced environments has been crucial in maintaining high standards of service and compliance.

Experience

Work history, roles, and key accomplishments

University of Rhode Island logoUI
Current

Endpoint Support Technician

University of Rhode Island

Dec 2022 - Present (2 years 7 months)

As a Team Leader in Endpoint Support, I assist customers with a variety of endpoint devices, manage security software deployment, and collaborate with IT staff to enhance the effective use of technology within the university. I also maintain proficiency in IT skills and support system deployments.

Tropical Smoothie Cafe logoTC
Current

Manager

Tropical Smoothie Cafe

Jul 2019 - Present (6 years)

In my role as Manager, I recruit and train staff, manage schedules, oversee inventory, and ensure compliance with food safety standards. I also handle financial reporting and implement marketing initiatives to enhance business performance.

Education

Degrees, certifications, and relevant coursework

University of Rhode Island logoUI

University of Rhode Island

Bachelor of Arts, Computer Science

2021 -

Pursuing a Bachelor of Arts in Computer Science with a major in Cybersecurity. Engaged in various projects and coursework related to computer programming, digital forensics, and information security.

CS

Coventry High School

High School Diploma

2017 - 2021

Completed high school education with a focus on foundational subjects and extracurricular activities.

Tech stack

Software and tools used professionally

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Luca Nero - Endpoint Support Technician - University of Rhode Island | Himalayas