Luana Vieira

LV

Open to opportunities

Luana Vieira

@luanavieira

I am a student based in Brazil and studying for college application processes abroad.

What I'm looking for

Respect, oportunity and growth.

I am a risk analyst and customer experience professional and I live in Brazil. I am currently studying and looking for full-time remote work opportunities

Experience

CO

Customer Service and risk analyst

Cora

Nov 2021 - Apr 2023 (1 year 5 months)

As a risk and chargeback analyst, I worked on demands that involve the use of data in fraud analysis and mitigation. I worked on customer service for fraud and chargebacks, as well as opening with Visa.

SQL Fraud Fraud Analysis Fraud Detection Fraud Prevention Fraud Mitigation Customer Service Customer Success Customer Support Chargebacks Visa Visa Support Public Speaking

Tech stack

Learn about the tools and technologies that Luana likes to use.

Retool

Google Workspace

Trello

Notion

Front

Availability

Open to opportunities

Location

Brazil

Authorized to work in

Social media

Job categories

Customer Success

Skills

SQL Comunicação Por Mensageria Fraud Analysis Customer Success Customer Support Customer Service Customer Solutions Chargebacks Fastly

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