Open to opportunities

Lovepreet Singh

@lovepreetsingh5

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Banking executive focused on client onboarding, needs-based selling, and customer-first relationship management.

Canada

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What I'm looking for

I’m looking for a customer-first role where I can handle client onboarding, needs-based selling, and relationship management—solving issues quickly and driving measurable growth in a fast-paced, supportive environment.

I’m a motivated banking professional with proven experience in client onboarding, financial product sales (CASA, Savings & Current Accounts), and relationship management. At ICICI Bank Ltd., I supported new account openings and loans while promoting solutions that boosted branch walk-in conversions by 20% through trust-building, strong communication, and needs-based selling. I also deliver personalized digital banking education so customers can adopt services seamlessly.

Alongside banking, I’ve built a strong customer-focused foundation through front-line roles in fast-paced environments. As a Customer Service Associate (Security), I resolve issues professionally, maintain accurate reports, and follow operations / compliance procedures under pressure. I’ve also supported operations in retail security and warehouse settings, including inventory management, order picking, and logistics support—bringing reliability, adaptability, and a results-driven approach to every team.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Associate (Security)

Current

Paragon Security Services

Jan 2026 - Present (6 months)

Delivered front-line customer service in a fast-paced environment, assisting visitors and resolving issues to ensure client satisfaction. Maintained accurate reports while following company compliance and safety procedures.

Customer Service Front Line Support Issue Resolution Compliance Safety Procedures Report Writing

Warehouse Associate

H&M

Oct 2025 - Jan 2026 (3 months)

Managed inventory accuracy and completed timely order picking in a dynamic warehouse environment. Supported logistics operations to meet daily distribution targets with a focus on productivity and attention to detail.

Inventory Management Logistics Support Distribution Operations Productivity Attention To Detail

Security Guard

Transworld Security Services

Jun 2025 - Jan 2026 (7 months)

Provided professional retail security at a luxury jewelry store, monitoring CCTV and conducting regular patrols to prevent theft and loss. Responded to incidents, completed incident reports, and enforced store security procedures while assisting customers and staff.

Retail Security Patrol Incident Response Incident Reports Store Procedures

Banking Executive

ICICI Bank Ltd.

Aug 2022 - Jan 2025 (2 years 5 months)

Assisted clients with new account openings, loans, and financial product guidance while providing personalized digital banking education. Promoted banking solutions and achieved a 20% increase in branch walk-in conversions, resolving client concerns to maintain satisfaction and retention.

Client Onboarding Needs Assessment Financial Products Account Opening Loans Relationship Management Digital Banking Issue Resolution Customer Satisfaction Retention Product Promotion CRM Systems Communication

Business Development Executive

AH Globals

Jul 2019 - Apr 2021 (1 year 9 months)

Fostered client relationships and supported business development initiatives through sales planning and lead generation. Collaborated cross-functionally on promotional campaigns and worked to enhance operational efficiency and customer engagement.

Client Relationships Business Development Sales Planning Lead Generation Sales Promotions Cross Functional Collaboration Operational Efficiency Customer Engagement