Lourdes Mhanna
@lourdesmhanna
Detail-oriented annotator and moderator with strong communication skills.
What I'm looking for
I am an experienced annotator and moderator with a strong background in data labeling and quality control. Currently, I work at RWS, where I focus on annotating images and audio files, ensuring fast and efficient results analysis. My attention to detail and multitasking abilities have allowed me to excel in this role, contributing to high-quality outcomes in data projects.
In addition to my work at RWS, I have been a moderator at Telecloud Vision since 2019, where I manage user requests and monitor communications across various platforms. My freelance work as an artist, illustrator, and tattoo artist showcases my creativity and passion for visual arts. I am also involved in cultural projects, such as being a member of Bibliophiles, which enriches my understanding of diverse perspectives.
Experience
Work history, roles, and key accomplishments
Annotator - Moderator
RWS
Jan 2023 - Present (2 years 10 months)
Annotated images and audio files for data labeling and analysis, ensuring high-quality data for various projects. Achieved fast and efficient results through meticulous attention to detail and strong organizational skills.
Moderator
Telecloud Vision
Oct 2019 - Present (6 years 1 month)
Monitored calls, emails, and live chats to ensure effective communication and customer satisfaction. Managed user requests efficiently, demonstrating strong problem-solving and multitasking abilities.
Freelance Artist
Freelance Artist
Jun 2017 - Present (8 years 5 months)
Worked as an Illustrator, Painter, and Tattoo Artist, creating diverse artistic pieces for clients. Also served as a Stage Designer and Photographer for Phenomy, showcasing creativity and technical skills.
Receptionist
Rahbani Music School
Mar 2018 - Dec 2018 (9 months)
Managed student registration, organized schedules, and updated records efficiently. Provided administrative support, ensuring smooth operations within the music school.
Assistant Manager
Mozart Chahine Visual Arts
Apr 2016 - Feb 2018 (1 year 10 months)
Managed stock inventory and provided excellent customer service in a music store environment. Assisted customers with inquiries and maintained organized product displays.
Education
Degrees, certifications, and relevant coursework
Skillsfaster - Greg Williams
Course Completion, Photography
2024 - 2024
Completed Photography Courses with Skillsfaster - Greg Williams. Gained knowledge and practical skills in photography techniques and principles.
Stan Winston School Of Art
Certificate, Fine Arts
2017 - 2018
Undertook studies in Fine Arts. Focused on developing artistic skills and understanding various art forms.
Lebanese University
Bachelor Degree, Clinical Psychology
2014 - 2018
Completed a Bachelor's degree in Clinical Psychology. Studied various aspects of human behavior, mental processes, and psychological theories.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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