Louis Venter

Automated campaign reports and email distribution, managed campaign data using Access databases, automated and maintained Excel spreadsheets, and monitored data accuracy and resolved reporting issues.

Handled inbound and outbound calls, assisted customers with queries and issues, provided product and service information, resolved complaints professionally, and logged interactions in the system.

Provided online support on various platforms, managed database administration, maintained social media accounts, and implemented and maintained the website.

Provided computer support online.

Managed slot operations, handled disputes, customer relations, jackpot payouts, hopper fill investigations, employed and trained new staff, and conducted hearings and corrective measures.

Supervised slot operations, handled hopper fills, disputes, customer relations, jackpot payouts, and various slot duties.

Purchased stock, liaised with suppliers, controlled stock, handled general retail functions, managed information, and created adverts.

Purchased stock, built computers, repaired monitors, maintained accounting packages, sold hardware and software, trained customers, installed software, repaired computers and printers, installed internet, created web pages, and set up networks.

Purchased stock, built computers, repaired monitors, maintained accounting packages, sold hardware and software, trained customers, installed software, repaired computers and printers, installed internet, and created web pages.

Processed data from different sources, managed statistics, implemented programs for sub-divisions, purchased software and hardware, trained personnel, and designed a logo.

Processed data, updated the Sprint system (WAN), processed statistics, planned, and trained/supervised clerks.

Captured data, updated the Sprint system (WAN), and managed statistics and reports.

Handled hardware and software sales and installed software programs.

Completed a PC Software Course from May to April 1995, covering MS Word 6, MS Excel 5, Windows 3.1, and Windows NT.

Completed RPG400 Programming from July to December 1995, covering RPG400 for AS400.

Completed Dbase Programming in August 1994, covering Dbase Programming and Introduction to Clipper.

Completed NC N3 Computer Practice from January to June 1993, covering Pastel Accounting, Wordstar, and DOS.

Completed a Diploma in Trains Working from January to May 1992, covering trains working, data capturing, planning, and T.C.O. course.

Completed matric in 1989 with subjects including Afrikaans, Bible Studies, Computer Science, English, German, History, and Mathematics.