Louis Petrone

Sourced, hired, onboarded, and oversaw a global team of transcriptionists, editing transcripts in near-real time and providing feedback. Created and managed a style-guide and glossary for transcriber reference, while also testing internal Android and Apple mobile apps and web server software in staging and live environments.

Created and implemented inventory procedures for an online plumbing supply warehouse and served as the primary contact for sales reps, drivers, and dispatchers for all freight companies. Managed monthly billing issues for freight accounts, reviewed weekly UPS invoices, and ordered warehouse supplies while maintaining exemplary stock levels.

Managed inventory for a prestigious jewelry store with over 2700 individual pieces, responsible for stocking deliveries, processing returns, and verifying vendor reports. Created a system to maintain consistency between the computer system, count books, and cases, ensuring no items went missing or unaccounted for.

Oversaw day-to-day operations for a dry cleaning/shirt laundering plant with a staff of approximately 25, working closely with the owner to expand the newly purchased business. Created spreadsheet analyses for evaluating new venture opportunities, served as the primary contact for individual stores, and managed payroll and employee schedules.

Directly supervised 4-15 employees across various bank branches, successfully organizing and ensuring compliance for the Sayville Safebox area. Created spreadsheets for tracking PFR and teller goals, production, and expected incentives, and for daily tracking of business volume plan for the Suffolk Region.

Grade: GPA Majors: 3.27, GPA Cumulative: 3.30

Completed a Bachelor of Science degree with dual majors. Focused on the principles and practices of marketing, entrepreneurship, and emerging enterprises.