At AudioCodes, I lead implementation, onboarding, cutover, and technical delivery for enterprise and SMB client environments. I've delivered 220+ client environments, executed 100+ technical POCs and custom demos, and helped generate more than $1 million in closed-won pipeline.
I build automation and integrations that reduce operational burden. My Playwright and Python automation for Azure AD group synchronization, license management, and alerting saves 50,000+ hours annually across 32 enterprise clients, while my custom APIs and webhooks connect MeetingInsights and InteractionInsights with client infrastructure and CRM systems.
Previously at ExxonMobil, I built self-healing monitoring systems, PowerShell and REST API automation, and a full-stack support ticketing platform for a network of 100,000+ devices. These systems reduced device downtime by 87%, support requests by 65%, and ticket turnaround time by 60%.
I also enjoy improving how teams work through technical training, onboarding checklists, and mentorship. Earlier, I developed and published a cross-platform mobile app for the Children's Museum of Houston and integrated its CMS backend for non-technical administrators.
