At Sodexo Magic, I lead strategic operations across high-traffic Delta Sky Club lounges at JFK, LGA, EWR, BOS, PHL, and DCA. As Regional Director of Operations and Interim VP of Operations, I oversee 450+ associates, nine locations, $45M in revenue, and seven onsite clients.
I've delivered 10% year-over-year top-line revenue growth through lounge expansion and food and beverage activations, while driving 12% year-over-year customer-satisfaction growth in 2024. I provide operational guidance to General Managers, Executive Chefs, and HR Managers while supporting pre-openings and acquisitions.
Previously, I led $25M+ food and beverage portfolios across multiple U.S. locations for Private Hospitality Group and directed seven location openings across New York City, Chicago, Denver, and Miami. My background includes leadership roles with IHG, The Surrey, St. Regis Hotels, Loews Hotels, Marriott, Hilton, Hyatt, and Starwood.
