Lou Aguila
@louaguila
I support workers’ compensation and CTP insurance claims through technical expertise, quality assurance, and operational support.
PhilippinesWhat I'm looking for
I currently work at QBE Group Shared Services Limited as a Technical Insurance Specialist, building on experience in technical claims, quality assurance, and workers’ compensation insurance.
Across QBE, I’ve supported claims operations as a Quality Assurance Analyst and Claims Support Officer, using Guidewire ClaimCenter, queue management, and strong operational support skills. Earlier, I delivered customer support at Convergys and worked as a Dietitian in a clinical setting.
Experience
Work history, roles, and key accomplishments
Serves as a Technical Insurance Specialist at QBE Group Shared Services Limited, focusing on technical claims and quality assurance.
Worked as Quality Assurance Analyst at QBE GROUP SHARED SERVICES LIMITED.
Worked as Claims Support Officer at QBE GROUP SHARED SERVICES LIMITED.
Worked as Senior Customer Support Officer at Convergys.
Worked as Dietitian at Southern Luzon Hospital and Medical Center.
Education
Degrees, certifications, and relevant coursework
Polytechnic University of the Philippines
Bachelor of Science in Nutrition and Dietetics, Dietetics and Clinical Nutrition Services
2007 - 2011
Polytechnic University of the Philippines
Bachelor of Science, Dietetics and Clinical Nutrition Services
2007 - 2011
Pursued a Bachelor of Science in Nutrition and Dietetics, focusing on dietetics and clinical nutrition services.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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