Lori Risser

Founded and currently manage Key & Compass Realty, focusing on client-centric real estate solutions with a personalized approach. Responsible for business development, branding, and strategic planning for brokerage growth. Oversee transactions, compliance, and marketing efforts to ensure smooth operations and client satisfaction.

Promoted the brokerage and sales of properties through advertisements, open houses, and participation in multiple listing services. Provided training to agents in the MLS and contract writing and our brokerage software. Maintained daily business practices.

Acted as an intermediary in negotiations between buyers and sellers, generally representing one or the other. Compared properties with similar properties that have recently sold to determine competitive market prices. Advised clients on market conditions, prices, mortgages, legal requirements and related matters.

Managed policies and procedures for conflict minerals compliance and maintained the new software system. Collected conflict mineral and RoHS data from suppliers and managed project workflow. Possessed vast knowledge in Dodd-Frank legislation regarding conflict mineral and SEC reporting compliance.

Managed the service inquiry process, taking and following up on all service inquiries. Identified the needs of seniors, signing them up for services through care consultations, which increased sales revenue. Managed client satisfaction by conducting Quality Assurance in-home and phone visits.

Ensured payrolls were processed in a uniform, timely and accurate manner. Managed a payroll team, motivating and providing support during a conversion. Conducted payroll team reviews and ensured SAS70 compliance.

Responsible for hiring and training Payroll Specialists and created a trouble ticket system for internal use. Identified and solved complex issues related to entering data into the system, manipulating data for a multi-state system. Created and modified internal SOP's and external client how-to's for the Payroll Specialist group.

Grade: Dean's List

Completed coursework in IT General Studies, earning Dean's List recognition. Focused on foundational IT concepts and applications.

Completed training in MS SQL Server Report Writing, gaining skills in database reporting. Focused on generating comprehensive reports from SQL databases.

Achieved MS MCDST certification, demonstrating proficiency in desktop support. Gained expertise in troubleshooting and maintaining Microsoft operating systems.

Participated in Franklin Covey's 7 Habits of Highly Effective People and Leadership Solutions programs. Developed leadership and personal effectiveness skills.

Completed training in MS Server 2003, focusing on server administration. Gained practical skills in managing server environments.

Completed training in Access 2003, focusing on database management. Gained skills in creating and managing databases.

Completed various online courses, expanding knowledge in diverse subjects. Engaged in self-paced learning to acquire new skills.

Completed training in Powerpoint and QuickBooks 2003, focusing on presentation and accounting software. Gained practical skills in business applications.

Completed Perl Scripting training at Euler Training Center. Developed skills in scripting for various applications.

Participated in Dale Carnegie's How to Win Friends and Influence People program. Developed interpersonal and communication skills.

Completed training in Sybase SQL 12.0, focusing on database management. Gained expertise in SQL database operations.

Completed an Introduction to UNIX course, gaining foundational knowledge of the operating system. Learned basic UNIX commands and concepts.

Completed general courses at the University of Mary. Focused on foundational academic subjects.