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Loresa Zogiani

@loresazogiani

I deliver friendly, professional customer support across phone, email, and live chat.

Kosovo
Message

What I'm looking for

I'm seeking a full-time remote customer service opportunity where I can support customers through phone, email, and live chat, learn new systems, grow professionally, and deliver an excellent customer experience.

I help customers through phone, email, and live chat with a friendly, patient, and professional approach.

I'm fluent in English and a native Albanian speaker, combining active listening, clear communication, and problem-solving to deliver a positive customer experience. I stay calm under pressure, organized, and attentive to detail.

I'm ready for full-time remote work, can work independently or as part of a team, and learn new systems quickly.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

HS

High School

High School Diploma, General Studies

Completed high school education in Kosovo.

Tech stack

Software and tools used professionally

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