Open to opportunities

Loredana Damian

@loredanadamian

Message

I build loyal customer relationships through hospitality, sales, and store operations.

United States

Message

What I'm looking for

I'm looking for a role where I can provide strong customer service, learn new skills, take on challenges, and contribute reliably both independently and as part of a team.

I've built more than eight years of customer service experience across hospitality, food service, retail, and sales. I enjoy meeting new people, making connections, and creating welcoming experiences for guests and customers.

As a manager at 3 Brothers Smoke Shop, I supervised daily operations, hired and trained employees, managed inventory and scheduling, and increased monthly sales by 20%. I also reduced inventory loss by 15% through improved tracking, audits, and staff training.

I've also worked as a bartender, sales representative, hostess, and crew member, handling POS payments, product demonstrations, prospecting, guest service, and customer concerns. I'm reliable, eager to learn, and comfortable working independently or with a team.

Experience

Work history, roles, and key accomplishments

Current

Bartender

Current

Bottoms Up Bar and Grill

Sep 2022 - Present (4 years)

Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations. Provided exceptional customer service by engaging with guests in a friendly manner.

Cash Handling POS Customer Service Bartending Food Safety Hospitality

Sales Representative

DDI Consulting

Nov 2024 - Mar 2025 (4 months)

Developed and maintained strong relationships with clients, ensuring high levels of customer satisfaction and repeat business. Identified new business opportunities through prospecting, cold calling, and networking.

Sales Customer Relationship Management Prospecting Cold Calling Networking Product Demonstrations Negotiation Customer Support

Manager

3 Brothers Smoke Shop

Apr 2021 - Oct 2023 (2 years 6 months)

Supervised day-to-day operations, including opening and closing procedures, inventory management, and staff scheduling. Increased monthly sales by 20% through upselling techniques and reduced inventory loss by 15% through improved tracking.

Inventory Management Staff Scheduling Training Customer Service Sales Compliance Upselling Loss Prevention

Hostess

Sushi Mon

Sep 2018 - Feb 2021 (2 years 5 months)

Greeted guests warmly upon arrival, ensuring a welcoming and comfortable atmosphere. Managed reservations and seating arrangements to optimize table turnover and reduce wait times.

Reservation Management Coordination Customer Service

Crew Member

Round Table Pizza

Apr 2017 - Jul 2018 (1 year 3 months)

Welcomed guests and provided menu guidance, taking accurate orders for dine-in, take-out, and delivery. Prepared pizzas, salads, and other menu items according to company recipes and standards.

Customer Service Food Preparation Cash Handling POS Teamwork Food Safety