Lola Daniels

Pick customer’s orders by operating an RF Scanner to scan order tickets, pick boxes, place them on pallets, and move pallets to the staging area. Pick customer orders by operating an RF Scanner to scan order tickets, pick a product(s) in an assigned zone, and place them on boxes on a conveyor system or a pallet. Sort customer’s order ready for delivery by scanning location labels. Scan labels of a

Answer and respond to inquiries, calls, emails, and chat messages from customers and colleagues. Assist with computer systems troubleshoot. Assist with diagnosing customer’s technological issues. Help with setting up accounts and providing access to computer systems. Provide support on how to navigate within the products. Help solve problems by asking probing questions about customer issues

Interact and communicate with customers via phone, email, and chat. Provide knowledgeable answers to questions about product, pricing, and availability. Communicate with callers/customers primarily through phone calls and emails. Establish and maintain a positive working relationship with callers/clients and coworkers to promote a quality service image for the organization. Effectively and efficie

Received returned products. Verify to ensure the product is complete. Process customer credit and send it to Accounts. Contact the customer account officer if items are missing from the products returned. Get approval to ship unauthorized returns to customers. Maintained accurate records of primary, defective locations, and products. Assigned items back to locations for product and sent reports to

Collate, prepare, analyze, and investigate monthly and annual financial accounts. Prepare final yearly management accounts in compliance with IFRS, participate in preparing budgets, cashflow forecasts, strategic planning, continuous management of financial systems, and implementation of financial plans. Undertake strategic planning in areas of cost reduction. Review prepared monthly individual cre

Ensure completeness of data posted into the accounting application software in use. Prepare monthly creditors, debtors, and bank reconciliation schedule, attend to statutory audits, comments, and correspondences. Generate and ensure completeness of sales analysis reports, inventory summary reports, debtors aging analysis, organize, supervise stock count exercise, and prepare a stock valuation repo

Maintain good relationships with the bank’s customers and promptly follow-up on customer’s transactions, serve as an account officer to over 300 customers. Build a friendly, cordial, professional customer relationship with them, verify and confirm clearing cheques from customers. Interface daily with customer interface, handle their enquiries/requests & complaints for those within my power. Book &